Shipper Listing/Posting Fee - ROVA may collect a listing fee in order to list a shipment. The amount for such a listing fee, if any, will be displayed to users before listing any shipment.
Transportation Service Provider Fee - Shippers will be charged a TSP fee that will be paid to ROVA and forwarded to the Transportation Service Provider.
In the event a TSP assesses additional charges than the original booked quote due to changes as directed by the shipper, then the fee will be based upon the final assessed shipping price.
Transportation Service Providers fees collected by ROVA will be forwarded to the Transportation Service Provider within 7 days of the completed delivery, by direct deposit into the account identified at initial sign up. You agree that it is your responsibility to insure the funds are being deposited into the correct account. If you change accounts, you must immediately make ROVA aware, as some account changes could take up to 2 weeks.A Shipper may cancel a delivery before its been accepted without penalty. A Shipper’s postings that has been accepted and picked up or accepted and the TSP is at the pick up location, will incur a fee.You solely are responsible for any information You provide to us or other users in the registration, shipping, transportation process, or any other use ROVA. Your personal information and any shipment listings must be true, legal, accurate, and non-fraudulent. You authorize ROVA to use the information supplied by you in connection with your use of ROVA and in accordance with this agreement. You acknowledge and agree that our Services act as a passive conduit for any and all communication and/or distribution of information. We have no control, editorial or otherwise, over any communication, information, and specifically, over the content of such communication or information. We do not and will not ensure the accuracy or reliability of such communication or information nor will we act as a monitor over the content of such communication. You assume legal responsibility for all damages incurred as a result of any of your online communication or distribution of information.ROVA may suspend or remove your account if we suspect that You have engaged in prohibited activities in connection with our Services. Prohibited activities include but are not limited to:
Any use that would be illegal;
Posting illegal, threatening, lewd or offensive information;
Copying and pasting User information from the ROVA platform to your own website, or on your own personal, or business marketing/advertising materials regardless of the form;
Asking any shippers to divert any payment;
Charging users a higher price (including taxes, service charges, or any other fees) than that which was agreed upon on ROVA (provided that the shipment was as described on ROVA).
We reserve the absolute right to reject or suspend your access from ROVA for abusive or hostile behavior; unresolved disputes; committing fraud or violating this User agreement.Disputes between You and ROVA regarding our Services should be reported to ROVA Member Support We will attempt to quickly resolve disputes You have with us or assist in mutually resolving disputes with another party as it pertains to this agreement and your use of ROVA.You may not list any shipment on ROVA or it’s services that violates any applicable law, statute, ordinance, regulation, or includes prohibited items. Prohibited items are restricted, harmful hazardous or dangerous goods that may pose a danger to health, safety, or property. Anyone who sends, or causes to be sent, restricted, harmful or hazardous, non-mailable material can be subject to legal penalties (i.e., fines and/or imprisonment).You hereby agree and acknowledge that your execution of this agreement, your provision of services and/or your use of ROVA, does not confer or imply any contractor (independent or otherwise), agency, partnership, joint venture, employee/employer or franchisor/franchisee relationship with us and furthermore that no affiliation, association or connection exists between You and ROVA.You are solely responsible for any and all taxes, levies, charges, and fees incurred or that may be payable to any taxing authority in connection with the transactions hereunder and your use of ROVA.Transportation Service Providers are responsible for all insurances required including, motor vehicle insurance, cargo insurance and worker’s compensation coverage or suitable alternatives, such as occupational accident insurance, if allowed.Any Transportation Service wishing to use ROVA must first undergo a criminal background check and driving record check prior to gaining access. Each TSP will receive a separate form to begin the process.ROVA reserves the right to keep records of transactions documentation and communications between You and other users for administration purposes in accordance with all applicable laws and regulations. You authorize the use of any of this material in any legal proceedings that may be brought against ROVA or it’s users.You acknowledge that we cannot guarantee the continuous operation of ROVA, it’s services, or tools. You further acknowledge that operation of and access to ROVA may be interfered with as a result of technical issues or numerous factors outside of our control. You agree not to hold ROVA responsible, for damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting indirectly from:
Viruses or other malicious software obtained by accessing our Services, or tools linked to our Services including those of 3rd party solution providers;
Glitches, bugs, errors, or inaccuracies of any kind including information and graphics obtained from or in our Services;
The content, actions, or inactions of third parties, including items listed using our Services;
Your need to modify practices, content, or behavior or your loss of or inability to do business, as a result of changes to this agreement or our policies.
Changes to the Service availability, planned or unplanned service downtime.
Changes to any ROVA , features and Services.
Transportation Service Providers agree to defend and hold harmless Shippers and ROVA their officers, agents, employees, advisors and successors against loss, liability, or expense for third parties claims for property damage, bodily injury, or death arising out of or in connection with wilful, wanton, reckless, illegal or negligent conduct. However, no party shall be indemnified hereunder for its own loss, liability, damage, or expense resulting from its own negligence or willful misconduct.You shall comply with all applicable laws, statutes, ordinances, and regulations regarding your use of ROVA, your shipment listing and your transportation services.ROVA uses industry standard practices to safeguard your personal information, including firewalls and Secure Socket Layers (SSL). We utilize several different security techniques to protect data from unauthorized access, but we cannot guarantee the security of our system. We also do not guarantee uninterrupted or secure access to our system, as the operation of our Services can be interrupted by numerous factors outside of our control.This agreement and your use of the services shall be governed by the laws of the state of delaware, without regard to principles of conflict of laws.This agreement may not be modified, the invalidity or unenforceability of any provision of this agreement shall not affect the validity of this agreement as a whole and any such provision should be enforced by authorities, and reconstructed if need be, to apply to the maximum extent allowable under applicable law. The failure by either party to enforce any of the provisions of this agreement, to exercise any election or option provided herein, or to require at any time the performance of the other of any of the provisions herein, will not in any way be construed as a waiver of such provisions. Reasonable attorneys'' fees and costs will be awarded to the prevailing party in the event of litigation involving the enforcement or interpretation of this agreement. The section headings used herein are for convenience only and shall not be given any legal import.Last Revised Date: JANUARY 28, 2018